Employee Relations Specialist

Summary:

The Employee Relations Specialist will assist with human resources matters, gathering, collecting, and maintaining documents and records required for policy development and investigations.

Essential Duties and Responsibilities:

• Direct the company’s employee relations and communication strategies including progressive discipline, conflict resolution and employee satisfaction. 
• Handles routine human resource inquiries related to policies, procedures, and refers complex matters to appropriate management staff.
• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
• Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), and diversity initiatives.
• Conducts surveys, interviews, and other research related to human resource policies, and compensation; collects information and reports results to the Human Resources Director.
• Maintains knowledge and understanding of laws and regulations related to EEO, and human resources.
• Assists with preparation of plans, policies, documents, and reports including EEO-1,, organizational charts, and employee handbooks.
• Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
• Accept and adapt easily to change
• Operate job-related equipment with or without an accommodation
• Meet physical demands of job with or without an accommodation
• Perform other duties as assigned

Requirements:

To perform this job successfully, an individual must be able to perform each essential function and assigned task satisfactorily. The requirements listed below are representative of the knowledge, skills, competency, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Human Resources, Labor Relations, Business, Accounting, or related field required and/or a combination of education and experience equalling a minimum of 4 years.
• At least three years of professional human resource administration required with experience in employee relations preferred.
• SHRM-CP or SHRM-SCP preferred.
• Outstanding communication skills for interviewing in person, phone and Skype
• Computer knowledge with emphasis on Word and Excel and Google Suite
• Exhibits dependability, including following instructions; responding to supervisor’s direction; and taking responsibility for own actions
• Ability to take initiative, including asking for and offering help when needed, and perform work independently without being prompted
• Ability to manage competing priorities, prioritize and plan work activities, use time efficiently, and work within deadlines
• Acceptable attendance
• Positive attitude
• Team player
• Sense of urgency
• Ability to meet frequent short timeline goals and deadlines
•  Payroll experience is a plus