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Care Coordinator (Medical Receptionist/PSR)

Confluent Health
2 days ago
Part-time
On-site
El Paso, Texas, United States
Healthcare Administration & Medical Office Support

Overview

El Paso Physical Therapy Services, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our Horizon Office team! 

  
Part Time - up to 20 hours
Salary:  $ 15.00  per hour
Clinic Hours: Monday - Friday
Clinic Address: 13791 Horizon Blvd, Ste 300 79928 

 

At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.

Responsibilities

This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, and payment collection.  

 

  • Warmly greet and welcome patients.
  • Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
  • Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
  • Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
  • Efficiently schedule patient appointments for both new and existing patients. 
  • Perform routine administrative duties in a timely manner such preparing patient charts/documents, data entry and collection of payments.
  • Complete opening/closing duties and other duties as assigned.
  • Demonstrate amazing Customer Service and maintain HIPAA Compliance. 

Qualifications

  • High School Diploma/GED required.
  • MS Office, basic office support skills (telephone, filing, data entry) and basic math skills. 
  • Excellent telephone etiquette, pleasant personality and amazing customer service skills.
  • Verbal and written communication skills; ability to clearly communicate with others.
  • Previous experience in a similar role desired but not required.
  • Bilingual Preferred

 

Come where you can flourish! Apply now!