Customer Service Representative
Location: Baltimore, MD
Company: Bond Distributing
Job Type: Full-Time
Starting Pay: $15.00 – $17.00 per hour (based on experience)
Schedule: Monday–Friday (some flexibility required)
ABOUT THE ROLE
Bond Distributing is hiring a Customer Service Representative to support retail accounts, sales reps, and drivers. If you're detail-oriented, thrive in a fast-paced environment, and enjoy providing excellent customer service, this role may be a great fit.
WHAT YOU’LL DO
Communicate with retail accounts, drivers, sales reps, and management
Handle incoming and outgoing calls, enter orders, and manage order processing
Support three Maryland distributors with timely, accurate service
Set up and maintain retail account records
Help retailers with web portal setup and ongoing support
Stay informed about product offerings and communicate updates to customers
WHAT WE OFFER
Pay: $15.00 – $17.00 per hour (based on experience)
Full benefits package including:
Medical, Dental, and Vision Insurance
Company-paid Life Insurance
Company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and AD&D Insurance
1 free tank of gas weekly
WHAT WE’RE LOOKING FOR
Strong communication and attention to detail
Previous customer service experience preferred
Ability to multitask in a fast-paced setting
Comfortable using computers and learning new systems
Industry experience is a plus, but not required
Excel experience a plus
Drama free environment
strong ability to problem solve
APPLY NOW
Take the next step in your career with Bond Distributing. We look forward to hearing from you!