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Front Counter Customer Service Representative

Admiral Cleaners
5 days ago
Full-time
On-site
Annapolis, Maryland, United States
$16.50 - $17 USD hourly
Customer Experience, Sales & Business Support

Hiring Immediately - Join the Admiral Cleaners’ team now as a front counter customer service representative at our Severna Park location.


Schedule available: Monday-Friday 2-7pm; Saturdays 9-2pm; plus fill-in days;

NO SUNDAYS


Job Responsibilities:

  • Serve clients dropping off and picking up clothing. Engage with clients to enhance relationships.

  • Provide product and service information and assistance to clients in a friendly manner.

  • Maintain client accounts with current and accurate information.

  • Resolve client problems in a timely and professional manner using scripts and skills provided to you.

  • Enter garment descriptions into the computer with accuracy (data entry).

  • Fold and package finished garments to prepare for pick-up.

  • Sort, scan and file finished garments for storage.

  • Keep work areas need and clean at all times.

Benefits:

  • Bi-weekly, direct deposit pay

  • AFLAC offered

  • 401k with matching available

  • Dry cleaning allowance for uniforms and some personal items

  • Air conditioned facilities

  • Paid holidays

  • Paid leave after 1 year