Medical Receptionist

Join Our Team as a Medical Receptionist at Killeen Urgent Care

Are you an organized, customer-focused professional who thrives in a fast-paced healthcare environment? At Killeen Urgent Care, we are looking for a reliable and detail-oriented Medical Receptionist to be the welcoming face of our clinic and ensure smooth front office operations. If you’re passionate about creating positive patient experiences and want to make a difference in your community, we’d love to hear from you!

About Us

Killeen Urgent Care is a trusted healthcare provider serving individuals and families in Killeen, TX. Our mission is to deliver high-quality, efficient, and compassionate care. With multiple locations, including 1601 E Rancier Ave (Open Now) and two more opening soon (7950 Featherline Rd and 5101 Trimmier Rd), we are committed to ensuring every patient feels welcomed, informed, and supported. Join our growing team and be part of a clinic that values professionalism, teamwork, and exceptional patient care.

What You’ll Do

As a Medical Receptionist, you’ll play a vital role in ensuring our patients have a seamless and positive experience. Your responsibilities will include:

• Greeting patients and providing a professional and welcoming front desk experience
• Answering and managing high-volume phone calls
• Scheduling appointments and efficiently managing patient flow
• Verifying insurance coverage and determining patient responsibilities (copays, deductibles, etc.)
• Collecting payments and processing transactions accurately
• Clearly explaining billing charges and financial responsibilities to patients
• Maintaining accurate patient records and documentation
• Coordinating with clinical staff to ensure smooth daily operations
• Handling multiple tasks simultaneously in a fast-paced environment

What We’re Looking For

We’re seeking a dependable and detail-oriented individual who thrives in a high-volume setting. The ideal candidate will have:

• 1 year of customer service experience (required)
• Experience with medical front desk duties or healthcare settings (preferred)
• Knowledge of insurance verification, copays, and deductibles (required)
• Experience collecting payments and discussing billing with patients (required)
• Strong communication skills—both in person and over the phone
• Ability to multitask and stay organized under pressure
• Basic computer skills and familiarity with electronic medical records (EMR) systems (preferred)
• Availability to work shifts of 8 hours or more

Compensation & Benefits

We offer competitive pay starting at $16.00 per hour, with salary negotiable based on experience. Our benefits package includes:

• Health insurance
• Optional dental and vision insurance

Why Join Us?

At Killeen Urgent Care, we prioritize teamwork, professionalism, and a strong commitment to patient care. Your role as a Medical Receptionist is essential to our success, and we value the contributions of every team member. Join a supportive environment where you’ll make a difference every day.

Ready to Apply?

If you’re ready to join a team that’s dedicated to improving lives and delivering exceptional care, we’d love to hear from you. Apply today and become part of the Killeen Urgent Care family!

Killeen Urgent Care is an equal opportunity employer. We welcome applicants from all backgrounds.