.NO PHONE CALLS PLEASE. Looking for a Medical Receptionist (Pediatrics) for our very busy high volume pediatric office. We are a multi-physician Pediatric office, offering a fast-paced, positive work environment for a qualified receptionist to assist in the check-in/check-out process for our patients. These duties include appointment scheduling/confirmation, answering incoming calls, insurance verification, processing co-pays, filing/maintaining/scanning medical records, insurance claims electronic/paper submissions, and all related check out procedures (see below).
Experienced applicants should apply for immediate consideration. Will consider candidates with minimum experience on a case by case basis. Excellent benefits, incentives and competitive compensation.
No telephone calls, or walk-in appointment inquiries allowed under any circumstance.
Essential Functions of the Position:
- Must have reliable transportation and be punctual.
- Prepares e-chart prior to visit
- Prints encounter form, demographic verification form, other necessary forms per patient
- Verifies eligibility of insurance
- Ensures referral is present if needed
*Assist traffic at front window
- Manages sign in sheets
- Schedules appointments
- Takes messages
- Handles customer requests or needs
- Completes patient check in processes
- Distributes and collects new patient forms
- Verifies HIPAA and Privacy signatures are obtained
- Confirms photo ID is scanned into Medical Record
- Confirms insurance cards are scanned into Medical record and keyed correctly
- Obtains patient signature on all required forms
- Updates patient demographics as needed, including insurance and preferred pharmacy
- Updates work flow event to “check in”
- Records “no show” appointments in the system
- Assists patients and providers at the conclusion of the patient’s visit
- Obtains patient signature for record releases and other forms as necessary
- Reviews EHR tasks for each patient before they leave
- Schedules inside and outside appointments for consults
- Schedules follow up appointments
- Enters recalls as needed
- Requests referral if needed for upcoming visits and/or testing
- Updates work flow event to “check out”
- Processes charges
- Pulls charges from pending status and reviews for accuracy
- Creates ailments if an appropriate ailments doesn’t already exist
- Ensures modifiers are in place as appropriate
- Ensures the referral is attached to the visit via ailment or appointment
- Attaches the appropriate insurances to each charge
- Posts charges
- Collects and processes monies due
- Collects outstanding co-payment amounts
- Collects outstanding patient balance dues
Answers phones and assists callers
- Makes appointments
- Takes messages
- Handles customer requests or needs
- Assists vendors
- Directs calls to proper individual
- Completes the end of day processes
- Reviews unresolved encounters for the day
- Reviews and posts all pending charges for the department
- Forwards phones to answering service
Job Type: Full-time with Benefits
Schedule: Monday to Sunday 8:00 am to 5:00 pm
Qualifications
3 Years experience or equivalent Multi-tasking, flexibility, customer service, time management and attention to details.
PLEASE HAVE YOUR REFERENCES.
We are looking forward to hearing from you.