Abacus Corporation is a family-owned staffing leader with 80+ years of experience, providing modern workforce solutions nationwide. With a supportive culture and over 25,000 employees, we offer long-term jobs, competitive pay, benefits, and real growth opportunities
Join the Abacus family.
Position Highlights
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Pay: $18.50/hour (Paid Weekly)
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Schedule: Monday-Friday
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Hours: Between 8:00 AM - 6:00 PM
- 100% Remote
Candidate Requirements
- Strong customer service skills; call center experience preferred.
- Bilingual (English/Spanish) candidates are welcome.
- Must be able to work in a fast-paced environment.
- Must have:
- Reliable computer or laptop (No MacBooks or Chromebooks)
- Two monitors/screens
- USB headset
- Webcam
- Ethernet connection to router
- Special background package required.
Training & Assessment
- Training is 100% remote and lasts 3 weeks.
- Candidates cannot miss any training sessions.
- Following training, candidates complete approximately 3 weeks of nesting with trainer support before working independently.
- An assessment must be completed before moving forward.
- Assessment is provided by the client upon request.
- Candidate must receive a GREEN score to pass.
Job Duties
- Take inbound calls for the Maryland Health Exchange.
- Assist callers with Medicare and health insurance enrollment.
- Answer questions related to healthcare benefits and coverage options.
- Provide exceptional customer service while managing a high call volume.
Important Notes
- Representatives are required to stay on calls until the queue is clear.
- Overtime applies when needed.