Remote Italian-speaking Customer Service Representative with Sales (Travel Project)

Location: Remote (Portugal-based candidates only)
Start Date: April 10, 2025

Full-time, 40 hours/week, 8 hours/day

Monday to Sunday 08:00 to 19:00 - Rotative shifts
Days off: 2 days (rotative)

We are hiring an Italian-speaking Customer Service Representative to support our client's growing team. Work from home and provide top-notch assistance to travelers and passengers.

Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Provide information about travel services and bookings.
• Troubleshoot and resolve customer issues effectively.
• Maintain accurate records and follow up with customers.

Requirements:

• Fluency in Italian (C1) and English (B2), both written and spoken
• Previous customer service experience is preferred.
• Previous sales experience is mandatory!
• Ability to work rotational shifts.
• Strong problem-solving skills and a customer-first attitude.
• EU member state passport, a valid residence card for Portugal, an expression of interest or a job-seeker visa (a MUST)