📍 Location: Braga, Portugal
🏠 Work Type: Remote (within Braga area)
⏰ Schedule: Monday to Friday, 08:00 – 17:00
📅 Days Off: Saturday & Sunday
We are looking for a motivated Lithuanian-speaking Customer Service Specialist with good English skills to join our remote team based in Braga. In this role, you will support customers by providing high-quality service and ensuring a smooth customer experience.
Provide customer support via phone, email, and/or chat
Assist customers with inquiries, issues, and product-related questions
Deliver accurate and timely information
Ensure high levels of customer satisfaction
Maintain professionalism and empathy in all interactions
Follow company procedures and service standards
Native or fluent Lithuanian and good level of English
Strong communication and problem-solving skills
Customer-oriented mindset
Ability to work independently in a remote environment
Basic computer skills
Remote position (Braga-based)
❗ No relocation support provided
Meal allowance: €7.63 per working day
Position bonus (Braga): €20 every 12 months
Health insurance:
Available from Day 1 (employee contribution required)
Fully covered after 6 months
Full-time position
Stable working schedule with weekends off